Sunday, May 14, 2023

Culture shock is in the details

Sometimes I think other people experience less culture shock not because they are more robust but simply because they are much less detail oriented. Here's a great example of culture shock which I think other people wouldn't even notice. Outside the US, particularly in these Asian travels, it seems like it's good service for the restaurant staff to clear your plates as quickly as possible, because it means they're being attentive. But from an American perspective, it feels unnatural to the way we're used to, because of the restaurant back home is clearing your dishes quickly, it means they're trying to rush you out the door to make more money by speeding the turnover over their tables. So a "nicer" / "fancier" restaurant in the US will let you take your time, linger with the empty plates, sort of pretend you don't exist and that you have all the time in the world to be allowed to sit there. Interesting how on one side of the world, good customer service is putting a huge spotlight on you, and on the other side of the world, it's maximum privacy. 

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